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Posts by: Citizens Advice Plymouth

EDF Energy customers

Citizens Advice Plymouth is excited to announce the arrival of web chat on the EDF Energy contract. Citizens Advice Plymouth has been working in partnership with EDF Energy for 10 years to provide advice to EDF Energy customers who may be experiencing fuel poverty or financial hardship. We have a small team of people that […]

New Telephone Service Hours

From the week commencing Monday 2nd April 2018 our telephone service hours will be changing and we will no longer be open 9am-6.30pm Monday to Friday. We will still operate outside of office hours on Tuesday and Thursday as well as Saturday.   The new opening hours will be: Monday 9am-5pm Tuesday 9am-6.30pm Wednesday 9am-5pm Thursday […]

EDFE Referral Form

If you would like any assistance please complete the referral form below and one our team will call you back within 5 working days to complete an initial assessment. Please note that one of the team will contact you from a withheld number and this initial call will take approximately 15 minutes.