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Posts by: Citizens Advice Plymouth

New Trustees Appointed

We are pleased to announce some new faces joining the Trustee Board here at Citizens Advice Plymouth including a new Chair. Jeremy Passmore  (Chair) Jeremy in his own words… Born and raised on the idyllic west coast of Wales Didn’t really get education and went to work for British Gas, Calor – Gas, Texaco and […]

Are You A Council Tax Payer?

If yes, we want to know about your problems. Council Tax arrears is the most common debt issue Citizens Advice helps with across the country. We would like to ask you a couple of questions about your Council Tax Collection experience. Are you a council tax payer in Plymouth and experienced issues with a council tax […]

EDF Energy customers

Citizens Advice Plymouth is excited to announce the arrival of web chat on the EDF Energy contract. Citizens Advice Plymouth has been working in partnership with EDF Energy for 10 years to provide advice to EDF Energy customers who may be experiencing fuel poverty or financial hardship. We have a small team of people that […]

New Telephone Service Hours

From the week commencing Monday 2nd April 2018 our telephone service hours will be changing and we will no longer be open 9am-6.30pm Monday to Friday. We will still operate outside of office hours on Tuesday and Thursday as well as Saturday.   The new opening hours will be: Monday 9am-5pm Tuesday 9am-6.30pm Wednesday 9am-5pm Thursday […]

EDFE Referral Form

If you would like any assistance please complete the referral form below and one our team will call you back within 5 working days to complete an initial assessment. Please note that one of the team will contact you from a withheld number and this initial call will take approximately 15 minutes.