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Posts by: Jaroslava Hurtikova

Problems with letting agents’ fees

Citizens Advice have been campaigning against letting agents’ fees since 2009. Citizens Advice Plymouth joined a national campaign ‘Settled and Safe’ in 2015. We researched local letting agencies supporting Citizens Advice’s national effort to ban letting agents’ fees. Our effort paid off when the Chancellor announced in the Autumn Statement  banning letting agents’ fees in 2017. In August 2016, we started a […]

Renters’ Rights Film Project

Citizens Advice Plymouth is working on an exciting film project about renters’ rights in the Devon area. We aim to raise awareness of their rights and produce relevant resources that could be used by the wider Citizens Advice network. We are looking for a team of volunteers who will help us with various tasks until the end […]

Settled and Safe Oct 2016

What is the campaign? The private rental sector remains a market in which consumers are under-protected. We want this to change. Citizens Advice is campaigning for better protection for private renters. We believe that no renter should ever have to pay excessive and inexplicable fees for the basic service a letting agent provides and be […]