Citizens Advice Plymouth works in partnership with EDF Energy to provide advice to customers experiencing fuel poverty.
Our team of advisers can help with debt, benefit and energy enquiries. We can advise on eligibility for the EDF Energy trust fund, help to maximise your income and look at ways to help you reduce your energy bills.
Due to the nature of our partnership with EDFE Energy, you do not need to live in the Plymouth area to receive assistance, you just need to be an EDF Energy customer and we will provide advice over the telephone.
Even though we work with EDF Energy, our service remains free, impartial, confidential and independent. We would not share or pass on any of your information to EDF Energy or anyone else without your permission.
If you would like any assistance please complete the referral form below and one our team will call you back within 5 working days to complete an initial assessment. Please note that one of the team will contact you from a withheld number and this initial call will take approximately 15 minutes.
Please note that one of the team will contact you from a withheld number and this initial call will take approximately 15 minutes.