Latest News from Citizens Advice Plymouth
Plymouth Pride 2018
Plymouth Pride 2018 is fast approaching and will take place on Saturday 11th August. We are proud to have a presence at Plymouth Pride year on year and are passionate about the...
Are You A Council Tax Payer?
If yes, we want to know about your problems. Council Tax arrears is the most common debt issue Citizens Advice helps with across the country. We would like to ask you a couple of...
EDF Energy customers
Citizens Advice Plymouth is excited to announce the arrival of web chat on the EDF Energy contract. Citizens Advice Plymouth has been working in partnership with EDF Energy for...
New Telephone Service Hours
From the week commencing Monday 2nd April 2018 our telephone service hours will be changing and we will no longer be open 9am-6.30pm Monday to Friday. We will still operate...
Big Energy Saving Week 2018
Big Energy Saving Week runs from 22 to 28 January 2018. It is a national campaign to helppeople cut their fuel bills and get all the financial support they are entitled to. It is...
Problems With Letting Agents’ Fees
Citizens Advice have been campaigning against letting agents’ fees since 2009. Citizens Advice Plymouth joined a national campaign ‘Settled and Safe’ in 2015. We researched local...
Our Impact In 2015/16
Easter Telephone Service
The telephone line services are closed over the Easter Weekend (25th – 28th March)We re-open at 9:00 am on Tuesday 29th March. We apologise for any inconvenience caused. Please...
On Hold and In the Cold
Having trouble contacting HMRC about Tax Credits? We are collecting evidence of the problems people have trying to get through. Please take a few minutes to complete our short...
Universal Credit Is Here!
Universal Credit was introduced in Plymouth on the 25th of January 2016. Those affected by the change will be single working age individuals making a new claim for Jobseekers...