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Manager – Small/Core Projects Team

About the role:An exciting opportunity has arisen to join Citizens Advice Plymouth as a Manager, leading a small team to deliver the highest standards of advice and customer service. Our clients access our services in multiple ways, including face to face, telephone and digital (e.g. webchat) and the teams provide generalist advice as well as […]

Customer Service Administrator/Grant Processor

Are you looking for an administrative/customer service role?Are you available immediately and looking for your next opportunity?Yes & Yes, please read on and do not hesitate to apply. About the role:Our professional and friendly Water Debt Gateway/Freshstart team are looking for a customer service driven administrator to join them on a full-time basis for a […]

Future Opportunity – Trainee Debt Energy Adviser

Starting Salary:£20,576.02 per annum Salary Scale:£20,576.02 to £23,419.85 per annum Hours:We recruit for both full-time and part-time roles.Hours will be confirmed when we have a future vacancy. About us:Citizens Advice Plymouth is a medium sized charity which is part of the Citizens Advice national network of over 200 organisations that delivers advice and information across […]

New Debt Drop In Telephone Service Announced

We are pleased to announce the launch of our new Debt Telephone Drop In service on 01752 982 880 This is temporarily replacing our Debt Drop In which is currently closed due to restrictions on offering face to face advice. The line is run between 9am and midday (Mon to Fri) You can arrange a […]

Plymouth Energy Community Partnership Announced

We are proud to announce we are working with Plymouth Energy Community to support 3,000 households over 2 years. • lower their energy bills• free energy & efficiency advice• small grants to improve cold & damp homes• reduce debt and maximise income The funding comes from The Energy Supplier Voluntary Redress Scheme, where the Energy Saving Trust […]

Pension Wise – Telephone Service Continues

Pension Wise is a free and impartial government service. We can help you understand the different ways you can take your pension pot. You can still get a telephone appointment with Pension Wise, as wecan’t currently provide a face to face service. If you’re over 50 get free, impartial guidance about your definedcontribution pension. Book […]

Update To Our Services – Coronavirus

Important update on our services here Citizens Advice Plymouth Face to face advice services are now closed until further notice The national website contains a wealth of advice materials – We are continuing to run our phone services on the numbers below – For Debt Advice please call on 0300 3309 043 or email […]

Citizens Advice Plymouth Celebrate 80 years of Service

Citizens Advice Plymouth recently marked 80 years of providing free, independent and confidential advice for people by throwing a party at Devonport Guildhall for staff, volunteers and stakeholders. Originally set up during World War Two to respond to the issues faced by people in Plymouth it originally operated out of Marlborough House on Marlborough Road […]

Public Law Project South West Conference

We are proud to be co-hosting the Public Law Project South West Conference on 26th September 2019. The theme this year is “Access to justice in the South West”  To introduce the work of the Public Law Project and its specialist team, and consult with advisers and civil society in the South West, we are running a […]

Charity Times Award Nomination

We are hugely proud to be nominated for a prestigious Charity Times Awards for our longstanding partnership with EDF Energy. We are nominated in the Corporate National Partnership Champion category along with the Country Trust in partnership with Warburtons, Fare Share UK and their work with Samworth Brothers and finally the SRA working with Heathrow Airport. […]