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Trainee Energy & Debt Adviser – Utilities Department

Starting Salary:£20,987.54 per annum (pro rata) Salary Scale:£20,987.54 to £23,888.25 per annum (pro rata) Hours:We are recruiting for full-time and part-time positions.* Full time positions are 37 hours per week* Part-time positions are 18.5 hours per week About us:Citizens Advice Plymouth is a medium sized charity which is part of the Citizens Advice national network […]

Citizens Advice Plymouth and Citizens Advice Manchester awarded additional funding for ongoing OVO Energy collaboration

From 1st June 2021 Citizens Advice Plymouth and Citizens Advice Manchester will be forming an exciting new collaborative partnership to deliver advice services for energy customers nationwide who are at risk of or experiencing fuel poverty. The OVO Energy funded project is a Service Level Agreement under the Warm Home Discount Industry Initiative. Guidelines for […]

EU Settlement Scheme Campaign

The UK left European Union on 31st January 2020 and entered the transition period. Some rules will change from 1st January 2021. From January, free movement of people between the UK and the EU will end and for long-term stay and residency the UK Government will implement a new point-based immigration system. People wanting to […]

EU Settlement Scheme Q&As

Who should apply under the scheme? You can apply if both: You’re in the UK by 31 December 2020 You have family in the UK from the EU, EEA or Switzerland. Also, those who have a permanent residence card will need to apply to the scheme as it will not be valid after 31 December […]

New Debt Drop In Telephone Service Announced

We are pleased to announce the launch of our new Debt Telephone Drop In service on 01752 982 880 This is temporarily replacing our Debt Drop In which is currently closed due to restrictions on offering face to face advice. The line is run between 9am and midday (Mon to Fri) You can arrange a […]

Plymouth Energy Community Partnership Announced

We are proud to announce we are working with Plymouth Energy Community to support 3,000 households over 2 years. • lower their energy bills• free energy & efficiency advice• small grants to improve cold & damp homes• reduce debt and maximise income The funding comes from The Energy Supplier Voluntary Redress Scheme, where the Energy Saving Trust […]

Pension Wise – Telephone Service Continues

Pension Wise is a free and impartial government service. We can help you understand the different ways you can take your pension pot. You can still get a telephone appointment with Pension Wise, as wecan’t currently provide a face to face service. If you’re over 50 get free, impartial guidance about your definedcontribution pension. Book […]

Update To Our Services – Coronavirus

Important update on our services here Citizens Advice Plymouth Face to face advice services are now closed until further notice The national website contains a wealth of advice materials – We are continuing to run our phone services on the numbers below – For Debt Advice please call on 0300 3309 043 or email […]

Citizens Advice Plymouth Celebrate 80 years of Service

Citizens Advice Plymouth recently marked 80 years of providing free, independent and confidential advice for people by throwing a party at Devonport Guildhall for staff, volunteers and stakeholders. Originally set up during World War Two to respond to the issues faced by people in Plymouth it originally operated out of Marlborough House on Marlborough Road […]

Public Law Project South West Conference

We are proud to be co-hosting the Public Law Project South West Conference on 26th September 2019. The theme this year is “Access to justice in the South West”  To introduce the work of the Public Law Project and its specialist team, and consult with advisers and civil society in the South West, we are running a […]