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Citizens Advice Plymouth to continue the partnership with Bulb Energy Announcement


Citizens Advice Plymouth to continue their partnership with Bulb.  As announced yesterday, the energy supplier Bulb is to enter special administration. Bulb currently supply 1.7 million customers in the UK. Citizens Advice Plymouth currently work in partnership with Bulb to provide support to their members who may be experiencing fuel poverty or financial hardship.  Bulb will be supported by the government through the Ofgem Special […]

Trainee Energy & Debt Adviser – Utilities Department


Starting Salary:£20,987.54 per annum Salary Scale:£20,987.54 to £23,888.25 per annum Hours:Full-time – 37 hours per weekWorking between Monday – Thursday 9:00 – 17:00 and Friday 9:00 to 16:30 About the role:We are seeking to recruit Trainee Energy & Debt Advisers to join our energy team, part of the award winning Utilities department at Citizens Advice Plymouth. […]

Manager – Utilities Department


Salary scale:£23,888.25 to £28,438.39 per annum Hours:37 hours per week (full time) Our role:To support the continued growth on our national utility contracts, we are looking for a proactive, enthusiastic and passionate team manager. You will be working within Citizens Advice Plymouth aims and principles and Ofgem’s Warm Home Discount industry initiative, leading and supporting […]

Director of Business Development


Salary scale:£37,500 to £44,000 per annum Hours:37 (full time). Flexible work patterns considered. Contract:Permanent Role summary:Citizens Advice Plymouth is a medium-size charity which is part of the Citizens Advice national network of over 200 organisations delivering advice and information across England and Wales. Our main purpose is to deliver quality advice and information, engaging with […]

Citizens Advice Plymouth and Citizens Advice Manchester awarded additional funding for ongoing OVO Energy collaboration


From 1st June 2021 Citizens Advice Plymouth and Citizens Advice Manchester will be forming an exciting new collaborative partnership to deliver advice services for energy customers nationwide who are at risk of or experiencing fuel poverty. The OVO Energy funded project is a Service Level Agreement under the Warm Home Discount Industry Initiative. Guidelines for […]

EU Settlement Scheme Campaign


The UK left European Union on 31st January 2020 and entered the transition period. Some rules will change from 1st January 2021. From January, free movement of people between the UK and the EU will end and for long-term stay and residency the UK Government will implement a new point-based immigration system. People wanting to […]

EU Settlement Scheme Q&As


Who should apply under the scheme? You can apply if both: You’re in the UK by 31 December 2020 You have family in the UK from the EU, EEA or Switzerland. Also, those who have a permanent residence card will need to apply to the scheme as it will not be valid after 31 December […]

New Debt Drop In Telephone Service Announced


We are pleased to announce the launch of our new Debt Telephone Drop In service on 01752 982 880 This is temporarily replacing our Debt Drop In which is currently closed due to restrictions on offering face to face advice. The line is run between 9am and midday (Mon to Fri) You can arrange a […]

Plymouth Energy Community Partnership Announced


We are proud to announce we are working with Plymouth Energy Community to support 3,000 households over 2 years. • lower their energy bills• free energy & efficiency advice• small grants to improve cold & damp homes• reduce debt and maximise income The funding comes from The Energy Supplier Voluntary Redress Scheme, where the Energy Saving Trust […]

Pension Wise – Telephone Service Continues


Pension Wise is a free and impartial government service. We can help you understand the different ways you can take your pension pot. You can still get a telephone appointment with Pension Wise, as wecan’t currently provide a face to face service. If you’re over 50 get free, impartial guidance about your definedcontribution pension. Book […]