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Renters’ Rights Film Project


Citizens Advice Plymouth is working on an exciting film project about renters’ rights in the Devon area. We aim to raise awareness of their rights and produce relevant resources that could be used by the wider Citizens Advice network. We are looking for a team of volunteers who will help us with various tasks until the end […]

Settled and Safe Oct 2016


What is the campaign? The private rental sector remains a market in which consumers are under-protected. We want this to change. Citizens Advice is campaigning for better protection for private renters. We believe that no renter should ever have to pay excessive and inexplicable fees for the basic service a letting agent provides and be […]

Citizens Advice Plymouth Seeks new Trustees to join the Board of Trustees


Citizens Advice Plymouth plays a vital role in our local community providing free, independent and impartial advice to clients on issues such as debt, benefits, housing and employment. Our Trustees ensure that the bureau is well managed and that resources are utilised effectively and appropriately. We are seeking new Trustees with particular experience in HR, […]

Easter Telephone Service


The telephone line services are closed over the Easter Weekend (25th – 28th March) We re-open at 9:00 am on Tuesday 29th March. We apologise for any inconvenience caused. Please visit www.citizensadvice.org.uk for online information that may assist you.

On Hold and In the Cold


Having trouble contacting HMRC about Tax Credits? We are collecting evidence of the problems people have trying to get through. Please take a few minutes to complete our short survey. https://www.surveymonkey.co.uk/r/HMRCphoneline If you still need to get through to HMRC and are having trouble, you could: Try calling early morning: 8:00am – 9:00am Consider writing […]

Tips for saving energy


There are many things that you can do to make your house more energy efficient and cut your energy bills. Below are our top ten tips for saving energy. If you think though that you could benefit from getting advice around energy, call 03 444 111 444 to get an appointment booked. Top tips for […]

Universal Credit Is Here!


Universal Credit was introduced in Plymouth on the 25th of January 2016. Those affected by the change will be single working age individuals making a new claim for Jobseekers Allowance and help with their rent or other housing costs. The claim will need to be made at the Job Centre. You will no longer be […]