Trainee EDFE Telephone and Digital Gateway Assessor
£16,916.54 to £17,387.57 (pro rata)
37 hours per week
(Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm, ocassional late shifts on Tuesday and Thursday 10.30am to 6.30pm)
Context of Role:
Gateway assessment is the first point of contact for members of the public contacting the Citizens Advice. An assessor is there to establish what the client’s issue is, ensure that all relevant information is collected, help them resolve the issue whenever possible and provide the best next step.
Benefits (subject to eligibility):
25 days annual leave plus bank holidays and an additional 2.5 days to be taken between Christmas and New Year (pro rata for part-time employees)
Long term service leave – up to 5 additional days leave (pro rata)
Employee Assistance Programme
Cycle to Work Scheme
Peer to Peer Support
4% auto enrolment contributions from both employee and employer in to auto enrolment pension scheme.
Gateway Project Leader
Cobourg House, Mayflower Street, Plymouth
Please return your completed application pack to firstname.lastname@example.org by the closing date/time.
Please note that we do not accept CVs or letters of interest. Please refer to our person specification to demonstrate how your experience, skills and knowledge meet the requirements of the role.
Monday 9th December 2019 at 9am
Tuesday 17th December 2019