Trainee EDFE Telephone Gateway Assessor
£16,584.84 (pro rata)
£16,584.84 to £17,046.64 (pro rata)
18.5 hours per week (Monday to Wednesday)
Cycle to work scheme
Peer to peer support scheme
Auto enrolment pension scheme – 4% employer & employee contributions
25 days annual leave with an additional 2.5 days to be taken between Christmas & New Year (pro rata)
Long term service leave – up to 5 days
Gateway Team Leader
Cobourg House, Mayflower Street, Plymouth
Gateway assessment is the first point of contact for members of the public contacting Citizens Advice. An assessor is there to establish what the client’s issue is, ensure that all relevant information is collected, help them resolve the issue whenever possible and provide the best next step.
For a full job description and person specification download our application pack. Completed applications should be returned to the HR Team at firstname.lastname@example.org by the closing date/time.
30th September 2019 at 9am