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Volunteer Development Officer

37 hours per week (job share considered)

Starting salary:  
£20,981.75 (pro rata)

Salary scale: 
£20,981.75 to £25,385.54 (pro rata)

Role context: 
Citizens Advice Plymouth depends on its volunteers to deliver face to face and telephone advice, advocacy and preventative education to the clients who need us.

We are looking for the right person to help support and grow the diversity of the Citizens Advice Plymouth volunteer team that is so crucial to our work, whilst working closely with Team Leaders to ensure that organisational needs are meet through volunteer positions. The role will also assist the Training and Development Officer in ensuring the organisations Volunteer Strategy is followed and that training needs are identified and addressed for all volunteers.

We helped over 11,000 people across the city last year, dealing with nearly 78,000 enquiries and helping our client’s access over a £1 million of income. We also deliver national projects such as our advice services for EDF and South West Water from our office.

You may already have experience of volunteering and / or the charity sector and wish to develop your career further.

You may be working currently or have experience in training, recruitment, coaching, events, sales, research, campaigns, marketing, and communications but want to use your skills in a different way.

Above all we are looking for passionate, positive, organised and effective communicators who want to play a key role in helping us deliver our much-needed work across Plymouth. Could this be you?

Benefits (subject to eligibility) include:
Healthcare plan (including Employee Assistance Programme)
Peer to peer support scheme
Cycle to work scheme
Auto enrolment pension scheme – 4% employer & employee contributions
25 days annual leave with an additional 2.5 days to be taken between Christmas & New Year (pro rata)
Long term service leave – up to 5 days

Responsible to:
Advice Services Manager

Work base:
Cobourg House, Mayflower Street, Plymouth

To apply:
For a full job description and person specification download our application pack. Completed applications should be returned to the HR Team at by the closing date/time.

Closing date:  
Monday 14th October 2019 at 9.00am

Click here to download your application pack