The role at a glance:

• Collaborate with advisers to ensure people get the support they need.
• Explain information in a easy to understand manner.
• Assist with form-filling for benefits, grants, and budget planning.
• Help people to set up online accounts and upload supporting evidence.
• Grow or gain knowledge of benefits, debt, grants, employment, housing and other issues.

Ideal for someone who has strong verbal and written communication, competency with computers as well as good listening skills.

Visit the national Citizens Advice page to fill out a volunteer application form.