Whoever you are, whatever the problem
Welcome to Citizens Advice Plymouth, we’re here to help.
The Citizens Advice service helps people to resolve their problems. As the UK’s largest advice provider we are equipped to deal with any issue, from anyone, spanning debt and employment to consumer and housing plus everything in between.
In the last year alone, the Citizens Advice service helped 2.1 million people with 6.6 million problems. But we’re not just here in times of crisis – we also use clients stories anonymously to campaign for policy changes that benefit the population as a whole.
We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives.
We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
Latest News & Advice
Council Tax Collection
From 1st April 2023, Council Tax in Plymouth will be increasing by 4.99%. Following the Council Tax rebate in 2022, there will be no further government £150 payments in...
Disrepair – Easy Read Booklet
Disrepair, including damp and mould and repairs and maintenance issues, was one of the biggest issues private and social rented tenants in Plymouth contacted us for support with...
Local Housing Allowance rate freeze
In collaboration with Citizens Advice Cornwall, Citizens Advice South Hams and the University of Plymouth's Business School, we have produced a report on the impact of the Local...