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Category: News

Are you a EDF Energy Customer?

Would you like help with debt,maximising your income and reducing expenditure or to see if you can save money on your energy bills? Are you an EDF customer? We have an experienced, certified debt advisor who is able to deal with a variety of different debt issues and is able to make direct contact with […]

Universal Credit Help to Claim Service Launched

Today Citizens Advice Plymouth has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit across Plymouth. People will now be able to get support from the charity as they submit their Universal Credit application to get their first full payment. Help will be tailored to the […]

Big Energy Saving Week across Plymouth and Cornwall

  Big Energy Saving Week runs from 21st to 27th January 2019. It is a national campaign to help people cut their fuel bills and get all the financial support they are entitled to. Citizens Advice is organising free events across Plymouth and Cornwall where you will able to get advice on how to reduce […]

Our latest Impact Report

We are proud to share the findings of our Impact Report on those who live, work and study in Plymouth from 2017/18. No one else sees so many people with so many different kinds of problems. We could not make the difference we do without our supporters, partnerships, trustees, staff, volunteers and the people of […]

Plymouth Pride 2018

Plymouth Pride 2018 is fast approaching and will take place on Saturday 11th August. We are proud to have a presence at Plymouth Pride year on year and are passionate about the work they do in bringing people and groups together to celebrate, promote the diversity and talent that exist within the Lesbian, Gay, Bisexual and Trans […]

Donate to Our Work When Shopping With Amazon Smile

Citizens Advice Plymouth are now set up as charity for Amazon Smile. This means that anyone purchasing from Amazon can choose us as a charity and 0.5% of the purchase price of eligible products will be donated to us automatically. To find out more – click here

New Trustees Appointed

We are pleased to announce some new faces joining the Trustee Board here at Citizens Advice Plymouth including a new Chair. Jeremy Passmore  (Chair) Jeremy in his own words… Born and raised on the idyllic west coast of Wales Didn’t really get education and went to work for British Gas, Calor – Gas, Texaco and […]


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EDF Energy customers

Citizens Advice Plymouth is excited to announce the arrival of web chat on the EDF Energy contract. Citizens Advice Plymouth has been working in partnership with EDF Energy for 10 years to provide advice to EDF Energy customers who may be experiencing fuel poverty or financial hardship. We have a small team of people that […]

New Telephone Service Hours

From the week commencing Monday 2nd April 2018 our telephone service hours will be changing and we will no longer be open 9am-6.30pm Monday to Friday. We will still operate outside of office hours on Tuesday and Thursday as well as Saturday.   The new opening hours will be: Monday 9am-5pm Tuesday 9am-6.30pm Wednesday 9am-5pm Thursday […]