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Category: News

IMA Conference Award Nominations

Congratulations to our EDF Energy Team (Gateway and Advice Teams) who were shortlisted for 2 awards at the IMA Conference. Although we did not win, we were the only organisation to be shortlisted for 2 awards, Best Debt Team and Best Partnership which is a great achievement. 

Office Away Day

The office away day held on the 25th June 2019 at Kitley House was a great success. The enthusiasm and teamwork displayed in the afternoon activities really showcased the best of our organisation. In the morning session our staff and volunteers took part in training and were briefed on our future plans for the organisation

EDF Energy Chief Executive Visit

EDF Energy and Citizens Advice Plymouth celebrate 10 years working in partnership to support vulnerable customers with a visit from the Chief Executive of Simone Rossi. Simone Rossi on a tour of the region spent time meeting staff who offer holistic advice to EDF Energy customers via the Energy Helpline. He also listened into one […]

Scams Awareness Fortnight 2019

The Research and Campaigns team would like to thank everyone who was involved in the delivery of Scams Awareness Fortnight. We joined forces with Trading Standards from Plymouth Council and took to the Piazza, the Devon Business Show at Plymouth Pavilions and some of the high street banks of Plymouth for a hugely successful run […]

Are you a EDF Energy Customer?

Would you like help with debt,maximising your income and reducing expenditure or to see if you can save money on your energy bills? Are you an EDF customer? We have an experienced, certified debt advisor who is able to deal with a variety of different debt issues and is able to make direct contact with […]

Universal Credit Help to Claim Service Launched

Today Citizens Advice Plymouth has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit across Plymouth. People will now be able to get support from the charity as they submit their Universal Credit application to get their first full payment. Help will be tailored to the […]

Big Energy Saving Week across Plymouth and Cornwall

  Big Energy Saving Week runs from 21st to 27th January 2019. It is a national campaign to help people cut their fuel bills and get all the financial support they are entitled to. Citizens Advice is organising free events across Plymouth and Cornwall where you will able to get advice on how to reduce […]

Our latest Impact Report

We are proud to share the findings of our Impact Report on those who live, work and study in Plymouth from 2017/18. No one else sees so many people with so many different kinds of problems. We could not make the difference we do without our supporters, partnerships, trustees, staff, volunteers and the people of […]

Plymouth Pride 2018

Plymouth Pride 2018 is fast approaching and will take place on Saturday 11th August. We are proud to have a presence at Plymouth Pride year on year and are passionate about the work they do in bringing people and groups together to celebrate, promote the diversity and talent that exist within the Lesbian, Gay, Bisexual and Trans […]