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Category: Campaigns

EU Settlement Scheme Campaign

The UK left European Union on 31st January 2020 and entered the transition period. Some rules will change from 1st January 2021. From January, free movement of people between the UK and the EU will end and for long-term stay and residency the UK Government will implement a new point-based immigration system. People wanting to […]

Are You A Council Tax Payer?

If yes, we want to know about your problems. Council Tax arrears is the most common debt issue Citizens Advice helps with across the country. We would like to ask you a couple of questions about your Council Tax Collection experience. Are you a council tax payer in Plymouth and experienced issues with a council tax […]

Problems With Letting Agents’ Fees

Citizens Advice have been campaigning against letting agents’ fees since 2009. Citizens Advice Plymouth joined a national campaign ‘Settled and Safe’ in 2015. We researched local letting agencies supporting Citizens Advice’s national effort to ban letting agents’ fees. Our effort paid off when the Chancellor announced in the Autumn Statement  banning letting agents’ fees in 2017. In August 2016, we started a […]

On Hold and In the Cold

Having trouble contacting HMRC about Tax Credits? We are collecting evidence of the problems people have trying to get through. Please take a few minutes to complete our short survey. https://www.surveymonkey.co.uk/r/HMRCphoneline If you still need to get through to HMRC and are having trouble, you could: Try calling early morning: 8:00am – 9:00am Consider writing […]