Helpful tips from our advisors.
Ask an Adviser: Pension Credit
Over the last 6 months, we’ve spoken to many residents who weren’t aware they were eligible for Pension Credit. This meant they were missing out on extra money to help with...
Easter 2025 Opening Hours
Here are our updated opening hours for the Easter weekend. Thursday 17th April: open as normal Friday 18th April (Good Friday): closed for the bank holiday Saturday 19th and...
Ask an Adviser: making a will
If you don't already have a will, you might be wondering if you should make one. Although it's a difficult subject to think about, it is really important to make a will...
Charities on hand to offer support around gambling this Christmas
As Christmas approaches, many of us are filled with excitement and joy, celebrating with loved ones and festivities. However, for those experiencing gambling harm, the festive...
Expecting a visit from bailiffs? Here’s what you need to know
Bailiff visits can be very stressful, but you have rights and there are things you can do. If you receive a letter saying bailiffs will visit your home, it’s best to seek advice...
Investing in Volunteers accreditation reawarded
We’ve been recognised for investing in our volunteers! We’re really proud to share that we’ve achieved the Investing in Volunteers quality mark again. Investing in...
Advice Column – October 2023
Question The cost of things just keeps going up. The food shop doesn’t stretch as far and my bills just keep getting higher. I’ve made cutbacks and, at the moment, I’m just about...
Advice Column – September 2023
Question My oldest child is starting school this month and, with uniforms and PE kits, the costs are already mounting. The school we got into isn’t within walking distance so I...
Advice Column – August 2023
Question The cost of energy and food is so high now. With the kids home from school for the summer, I’m having to pay more for lunches and snacks. I’m worried about how...
Advice Column – July 2023
Question I’m due to fly to Spain during the school summer holidays. After hearing about all the problems at airports, I’m really worried. My family have been looking forward to...