Helpful tips from our advisors.
Ask an adviser: can I trust the debt solutions I see advertised on social media?
You asked: I borrowed money to try to catch up on bills and I’ve just ended up worse off. I’ve built up a few different debts and don’t know where to start. I keep seeing these...
Ask an adviser: can you help me to understand my first payslip?
Congratulations on your new job! We hope you’re enjoying your new role. As for your payslip, we can help you with that. It can be tricky to get your head around all the...
Ask an adviser: I’m moving into private rented housing for the first time. What are my rights?
Good luck with your move! The Renters’ Rights Act introduced lots of positive changes for private renters from 1st May this year, so it’s a good idea to check what your rights...
Ask an adviser: I’m losing my job as my employer’s going out of business – do I have any rights?
This is a really stressful situation to be in - we're glad you're reaching out to find out what support you could get. What you’re entitled to will depend on your circumstances...
Ask an adviser: could I get any support with Council Tax payments? I’m struggling with the higher payments since April.
Lots of us are feeling the pressure of higher bills on already stretched household budgets, so you’re not alone in finding things difficult. Over the last 12 months, 2 in 3...
Ask an adviser: do I have to work the Easter bank holidays?
With the Easter weekend coming up, you might be wondering if you have to work the bank holidays - or whether you'll get extra pay if you are working on Good Friday and Easter...
Ask an adviser: making a will
If you don't already have a will, you might be wondering if you should make one. Although it's a difficult subject to think about, it is really important to make a will...
Ask an adviser: bailiffs are trying to clamp my car. What are my rights?
We’re glad you got in touch – seeking trusted advice from an organisation like us is really important if you’re dealing with bailiff action. Acting...
Ask an adviser: what steps can I take to prepare for a power cut?
With the recent stormy weather, you might be wondering how you can prepare for an unexpected power outage - particularly how you'll stay warm and fed, and how you can stay in...
Ask an adviser: could I appeal my parking fine?
You asked us: I've always been able to park for free in my work’s carpark but recently I got a ticket when a new parking company took over. Work said they’d get...