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Category: News

Donate to Our Work When Shopping With Amazon Smile

Citizens Advice Plymouth are now set up as charity for Amazon Smile. This means that anyone purchasing from Amazon can choose us as a charity and 0.5% of the purchase price of eligible products will be donated to us automatically. To find out more – click here

New Trustees Appointed

We are pleased to announce some new faces joining the Trustee Board here at Citizens Advice Plymouth including a new Chair. Jeremy Passmore  (Chair) Jeremy in his own words… Born and raised on the idyllic west coast of Wales Didn’t really get education and went to work for British Gas, Calor – Gas, Texaco and […]


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EDF Energy customers

Citizens Advice Plymouth is excited to announce the arrival of web chat on the EDF Energy contract. Citizens Advice Plymouth has been working in partnership with EDF Energy for 10 years to provide advice to EDF Energy customers who may be experiencing fuel poverty or financial hardship. We have a small team of people that […]

New Telephone Service Hours

From the week commencing Monday 2nd April 2018 our telephone service hours will be changing and we will no longer be open 9am-6.30pm Monday to Friday. We will still operate outside of office hours on Tuesday and Thursday as well as Saturday.   The new opening hours will be: Monday 9am-5pm Tuesday 9am-6.30pm Wednesday 9am-5pm Thursday […]

Big Energy Saving Week 2018

Big Energy Saving Week runs from 22 to 28 January 2018. It is a national campaign to help people cut their fuel bills and get all the financial support they are entitled to. It is organised in a partnership between Citizens Advice, the Energy Saving Trust and the Department of Business, Energy and Industrial Strategy […]

Easter Telephone Service

The telephone line services are closed over the Easter Weekend (25th – 28th March) We re-open at 9:00 am on Tuesday 29th March. We apologise for any inconvenience caused. Please visit for online information that may assist you.

Tips for saving energy

There are many things that you can do to make your house more energy efficient and cut your energy bills. Below are our top ten tips for saving energy. If you think though that you could benefit from getting advice around energy, call 03 444 111 444 to get an appointment booked. Top tips for […]

Universal Credit Is Here!

Universal Credit was introduced in Plymouth on the 25th of January 2016. Those affected by the change will be single working age individuals making a new claim for Jobseekers Allowance and help with their rent or other housing costs. The claim will need to be made at the Job Centre. You will no longer be […]