At our Information Centre in Cobourg House, our experienced team can help you access self‑help resources on our public access computers, provide information, and signpost you to other advice services. They may add you to our referrals list for a future appointment, if appropriate for your enquiry. Please note that we don’t offer same‑day appointments.

If you don’t have a pre‑booked appointment, you can still use our computers, access leaflets for services across the city, and receive support on the best way to get further help.

The Information Centre is wheelchair accessible with a wheelchair accessible interview room and toilet facilities.