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Bulb Energy Fund

Bulb Partnership with Citizens Advice Plymouth

We work in partnership with Bulb to provide information to their members who may be experiencing fuel poverty or financial hardship.

At Citizens Advice Plymouth we have a team of advisers that can help Bulb members with enquiries about energy, benefits and the Bulb Energy Fund.

We can advise on eligibility for the Bulb Energy Fund, help to maximise your income and look at ways to help you reduce your energy bills.

Bulb Energy Fund Criteria

To get help from the fund, you must have a household income of less than £16,190 gross per year*, be in a financially sustainable position moving forward and be either in Fuel Poverty OR meet the additional eligibility criteria**. 

Given that our partner is a national company, you do not need to live in the Plymouth area to receive assistance, you just need to be a Bulb member and we will provide advice over the telephone.

Whilst we are working in partnership with Bulb it is important to be clear that our service at Citizens Advice Plymouth and the advice you receive remains free, impartial, confidential and independent. We will not share or pass on any of your information to Bulb or anyone else without your permission.

*some benefit income may be disregarded
** criteria include but is not limited to individuals in receipts of certain benefits, individuals with young children or with certain health issues.

Contact Details

Bulb Energy Fund helpline:
01752 982 865

Bulb Energy Fund email address:

The lines are open:
Mon – Thurs 9.00am – 5.00pm
Friday 9.00am – 4.30pm