Helpful tips from our advisors.
Easter 2026 Opening Hours
Here are our updated opening hours for the Easter weekend. Thursday 2nd April: open as normal Friday 3rd April (Good Friday): closed for the bank holiday Saturday 4th and Sunday...
Ask an adviser: do I have to work the Easter bank holidays?
With the Easter weekend coming up, you might be wondering if you have to work the bank holidays - or whether you'll get extra pay if you are working on Good Friday and Easter...
Ask an adviser: making a will
If you don't already have a will, you might be wondering if you should make one. Although it's a difficult subject to think about, it is really important to make a will...
Ask an adviser: bailiffs are trying to clamp my car. What are my rights?
We’re glad you got in touch – seeking trusted advice from an organisation like us is really important if you’re dealing with bailiff action. Acting...
Ask an adviser: what steps can I take to prepare for a power cut?
With the recent stormy weather, you might be wondering how you can prepare for an unexpected power outage - particularly how you'll stay warm and fed, and how you can stay in...
Ask an adviser: could I appeal my parking fine?
You asked us: I've always been able to park for free in my work’s carpark but recently I got a ticket when a new parking company took over. Work said they’d get...
Ask an adviser: my husband spent the money I’d set aside for Christmas on gambling – is there any advice for me?
We’re really glad you got in touch. Dealing with a loved one's gambling can be very stressful, and for households experiencing gambling harm, the festive season can be a time of...
Ask an adviser: what do I need to know before using Buy Now, Pay Later to help with Christmas costs?
Firstly, we want to reassure you that you’re not alone in looking for ways to make your festive budget stretch further. 4,377 Plymouth residents have contacted Citizens Advice...
Ask an adviser: what can I do if I’m struggling to keep up with my energy bills?
It's understandable to feel anxious about energy costs at this time of year. Remember that help is available if you’re struggling to...
Ask an adviser: I’ve just moved to Universal Credit from my old benefits – why has my Council Tax Support stopped?
You're not the first person to ask us this! Here's why your Council Tax Support has stopped, and what you need to do next. When you move to Universal Credit (UC) from your old...