Latest News from Citizens Advice Plymouth
Change to our telephone hours from 1st December
From next Monday 1st December, the opening hours for our telephone adviceline on 0808 278 7910 will be changing. Starting on Monday 1st December, the telephone service will be...
Ask an adviser: what can I do if I’m struggling to keep up with my energy bills?
It's understandable to feel anxious about energy costs at this time of year. Remember that help is available if you’re struggling to...
Ask an adviser: I’ve just moved to Universal Credit from my old benefits – why has my Council Tax Support stopped?
You're not the first person to ask us this! Here's why your Council Tax Support has stopped, and what you need to do next. When you move to Universal Credit (UC) from your old...
New report uncovers the impact of the Two Child Limit policy on local families
We’ve partnered with the University of Plymouth to produce new research exploring the effects of the Two Child Limit policy in our local community, through the firsthand...
Ask an adviser: I got a letter from the DWP saying I need to move from my old-style ESA to Universal Credit, what does this mean for me?
It's great that you're making sure you're prepared for the move to Universal Credit (UC) - a change in your benefits can be really worrying, but we’re here to help you with the...
Ask an adviser: what is a Breathing Space and how could it help with debt?
Depending on your circumstances, a formal Breathing Space can be a very useful tool to help you find a way forward with your debts - as long as you access it at the right time...
A new partnership with IE Hub to support local residents with debt advice
IE Hub, one of the UK’s leading free online budgeting tool, has announced a new partnership with Citizens Advice Plymouth. This partnership will give Plymouth residents another...
A New Reset Energy Advice Project
Citizens Advice Plymouth is working with Citizens Advice South Hams to help more people out of fuel poverty and towards a more sustainable financial future. A £450k two-year...
Ask an adviser: I’ve been struggling to pay my water bill since it went up in April – what can I do?
If you’re concerned about your water bill, you’re not alone. Since the beginning of this year, more Plymouth residents have contacted Citizens Advice for support with water...
Ask an adviser: Pension Credit
Over the last 6 months, we’ve spoken to many residents who weren’t aware they were eligible for Pension Credit. This meant they were missing out on extra money to help with...
Ask an adviser: making a will
If you don't already have a will, you might be wondering if you should make one. Although it's a difficult subject to think about, it is really important to make a will...
Charities on hand to offer support around gambling this Christmas
As Christmas approaches, many of us are filled with excitement and joy, celebrating with loved ones and festivities. However, for those experiencing gambling harm, the festive...