Latest News from Citizens Advice Plymouth
Christmas 2025 opening hours
Local Citizens Advice Plymouth services Our Information Centre at Cobourg House will close at 3pm on Friday 19th December and re-open at 9.30am on Monday 5th January. Our...
My husband spent the money I’d set aside for Christmas on gambling – is there any advice for me?
We’re really glad you got in touch. Dealing with a loved one's gambling can be very stressful, and for households experiencing gambling harm, the festive season can be a time of...
Ask an adviser: what do I need to know before using Buy Now, Pay Later to help with Christmas costs?
Firstly, we want to reassure you that you’re not alone in looking for ways to make your festive budget stretch further. 4,377 Plymouth residents have contacted Citizens Advice...
Change to our telephone hours from 1st December
From next Monday 1st December, the opening hours for our telephone adviceline on 0808 278 7910 will be changing. Starting on Monday 1st December, the telephone service will be...
Ask an adviser: what can I do if I’m struggling to keep up with my energy bills?
It's understandable to feel anxious about energy costs at this time of year. Remember that help is available if you’re struggling to...
Ask an adviser: I’ve just moved to Universal Credit from my old benefits – why has my Council Tax Support stopped?
You're not the first person to ask us this! Here's why your Council Tax Support has stopped, and what you need to do next. When you move to Universal Credit (UC) from your old...
New report uncovers the impact of the Two Child Limit policy on local families
We’ve partnered with the University of Plymouth to produce new research exploring the effects of the Two Child Limit policy in our local community, through the firsthand...
Ask an adviser: I got a letter from the DWP saying I need to move from my old-style ESA to Universal Credit, what does this mean for me?
It's great that you're making sure you're prepared for the move to Universal Credit (UC) - a change in your benefits can be really worrying, but we’re here to help you with the...
Ask an adviser: what is a Breathing Space and how could it help with debt?
Depending on your circumstances, a formal Breathing Space can be a very useful tool to help you find a way forward with your debts - as long as you access it at the right time...
A new partnership with IE Hub to support local residents with debt advice
IE Hub, one of the UK’s leading free online budgeting tool, has announced a new partnership with Citizens Advice Plymouth. This partnership will give Plymouth residents another...
A New Reset Energy Advice Project
Citizens Advice Plymouth is working with Citizens Advice South Hams to help more people out of fuel poverty and towards a more sustainable financial future. A £450k two-year...
Ask an adviser: I’ve been struggling to pay my water bill since it went up in April – what can I do?
If you’re concerned about your water bill, you’re not alone. Since the beginning of this year, more Plymouth residents have contacted Citizens Advice for support with water...