Advice Plymouth

Citizens Advice Plymouth and Improving Lives Plymouth are working together in a joint contract with Plymouth City Council to provide a joined-up quality information and advice services across Plymouth – Advice Plymouth.

Improving Lives Plymouth run the Advice Plymouth Drop-In service at Ernest English House, providing specialist casework and other one-to-one support.

Improving Lives Plymouth, part of Citizens Advice Plymouth and Shelter are based at Ernest English House, helping to provide a one stop shop for service users.

Opening times

Monday – Friday: 9.00am – 5.00pm
Last assessment at 4:15pm

Advice Plymouth Drop-in Service

Ernest English House
Buckwell Street

We are closed on all Bank Holidays and the week between Christmas and New Year.

Telephone line

0300 3309 043

Monday 9am-5pm
Tuesday 9am-6.30pm
Wednesday 9am-5pm
Thursday 9am-6.30pm
Friday 9am-4:30pm