Whoever you are, whatever the problem

Welcome to Citizens Advice Plymouth, we’re here to help.

The Citizens Advice service helps people to resolve their problems. As the UK’s largest advice provider we are equipped to deal with any issue, from anyone, spanning debt and employment to consumer and housing plus everything in between.

In the last year alone, the Citizens Advice service helped 2.1 million people with 6.6 million problems. But we’re not just here in times of crisis – we also use clients stories anonymously to campaign for policy changes that benefit the population as a whole.

We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives.

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Latest News & Advice

Are You A Council Tax Payer?

Are You A Council Tax Payer?

If yes, we want to know about your problems. Council Tax arrears is the most common debt issue Citizens Advice helps with across the country. We would like to ask you a couple of...

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EDF Energy customers

EDF Energy customers

Citizens Advice Plymouth is excited to announce the arrival of web chat on the EDF Energy contract. Citizens Advice Plymouth has been working in partnership with EDF Energy for...

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New Telephone Service Hours

New Telephone Service Hours

From the week commencing Monday 2nd April 2018 our telephone service hours will be changing and we will no longer be open 9am-6.30pm Monday to Friday. We will still operate...

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