Helpful tips from our advisors.
Ask an adviser: I got a letter from the DWP saying I need to move from my old-style ESA to Universal Credit, what does this mean for me?
It's great that you're making sure you're prepared for the move to Universal Credit (UC) - a change in your benefits can be really worrying, but we’re here to help you with the...
Ask an adviser: what is a Breathing Space and how could it help with debt?
Depending on your circumstances, a formal Breathing Space can be a very useful tool to help you find a way forward with your debts - as long as you access it at the right time...
Ask an adviser: I’ve been struggling to pay my water bill since it went up in April – what can I do?
If you’re concerned about your water bill, you’re not alone. Since the beginning of this year, more Plymouth residents have contacted Citizens Advice for support with water...
Ask an adviser: Pension Credit
Over the last 6 months, we’ve spoken to many residents who weren’t aware they were eligible for Pension Credit. This meant they were missing out on extra money to help with...
Charities on hand to offer support around gambling this Christmas
As Christmas approaches, many of us are filled with excitement and joy, celebrating with loved ones and festivities. However, for those experiencing gambling harm, the festive...
Expecting a visit from bailiffs? Here’s what you need to know
Bailiff visits can be very stressful, but you have rights and there are things you can do. If you receive a letter saying bailiffs will visit your home, it’s best to seek advice...
Investing in Volunteers accreditation reawarded
We’ve been recognised for investing in our volunteers! We’re really proud to share that we’ve achieved the Investing in Volunteers quality mark again. Investing in...
Advice Column – October 2023
Question The cost of things just keeps going up. The food shop doesn’t stretch as far and my bills just keep getting higher. I’ve made cutbacks and, at the moment, I’m just about...
Advice Column – September 2023
Question My oldest child is starting school this month and, with uniforms and PE kits, the costs are already mounting. The school we got into isn’t within walking distance so I...
Advice Column – August 2023
Question The cost of energy and food is so high now. With the kids home from school for the summer, I’m having to pay more for lunches and snacks. I’m worried about how...