Household Support Fund
Help with Energy, Food and Essentials
Citizens Advice Plymouth is working in partnership with Plymouth City Council to provide financial and practical support to residents who are most in need.
As part of this service, residents can access:
- Financial assistance (vouchers for energy, food, clothing, white goods, and other essential household items)
- Personalised advice on managing money, benefits, debts, and reducing household bills
Important Information
Due to high demand, we may not be able to offer immediate appointments when you contact us. All requests will be dealt with as quickly as possible, but there may be waiting times depending on capacity.
Please note that if you attend a drop-in session and there is no availability on the day, we will add your details to our referral list and contact you as soon as possible to arrange a future appointment.
How to Access Support
If you are a Plymouth resident and meet the eligibility criteria, you can access support in the following ways:
- Attend a drop-in session: Drop-in sessions are held throughout the year at community venues, libraries, and Wellbeing Hubs across the city. You can find a full list of upcoming community sessions here
- Direct contact: Some eligible residents may be contacted directly by post and invited to book an appointment for advice and support.
- Referrals from professionals: We also accept referrals from professionals supporting individuals who may benefit from this scheme.
Please note: There is no online application process for this fund.
What Support is Available
Support is provided as vouchers for:
- Energy bills
- Supermarket shopping
- White goods and household appliances
- Clothing
- Other essential household items
Normally, one award is made per household. In emergency situations or where specific circumstances apply, additional support may be considered.
All applicants will complete a household budget assessment with an adviser to help determine eligibility and ensure the support offered is tailored to their needs.
Who Can Apply – Eligibility Criteria
- You must live in Plymouth.
- You must be experiencing financial difficulty.
- Your household must meet at least one of the following criteria:
- Have at least one child under 18 living in the property full-time
- Include someone with a disability or long-term health condition
- Include someone who has reached pension age
- Be a single occupant receiving help with housing costs
Help with Energy, Food and Essentials
Citizens Advice Plymouth is working in partnership with Plymouth City Council to provide financial and practical support to residents who are most in need.
As part of this service, residents can access:
- Financial assistance (vouchers for energy, food, clothing, white goods, and other essential household items)
- Personalised advice on managing money, benefits, debts, and reducing household bills
Important Information
Please note that this fund is not an emergency fund. Due to high demand, we may not be able to offer immediate appointments. All requests will be dealt with as quickly as possible, but there may be waiting times depending on capacity.
We also cannot guarantee immediate appointments at drop-in sessions. If you attend a drop-in session and there is no availability on the day, we will add your details to our referral list and contact you to arrange a future appointment.
How to Access Support
If you are a Plymouth resident and meet the eligibility criteria, you can access support in the following ways:
- Attend a drop-in session: Drop-in sessions are held throughout the year at community venues, libraries, and Wellbeing Hubs across the city. You can finf a full list of upcoming community sessions here
- Direct contact: Some eligible residents may be contacted directly by post and invited to book an appointment for advice and support.
- Referrals from professionals: We also accept referrals from professionals supporting individuals who may benefit from this scheme.
Please note: There is no online application process for this fund.
What Support is Available
Support is provided as vouchers for:
- Energy bills
- Supermarket shopping
- White goods and household appliances
- Clothing
- Other essential household items
Normally, one award is made per household. In emergency situations or where specific circumstances apply, additional support may be considered.
All applicants will complete a household budget assessment with an adviser to help determine eligibility and ensure the support offered is tailored to their needs.
Who Can Apply – Eligibility Criteria
To qualify for this support:
- You must live in Plymouth.
- You must be experiencing financial difficulty.
- Your household must meet at least one of the following criteria:
- Have at least one child under 18 living in the property full-time
- Include someone with a disability or long-term health condition
- Include someone who has reached pension age
- Be a single occupant receiving help with housing costs
