Whoever you are, whatever the problem
Welcome to Citizens Advice Plymouth, we’re here to help.
The Citizens Advice service helps people to resolve their problems. As the UK’s largest advice provider we are equipped to deal with any issue, from anyone, spanning debt and employment to consumer and housing plus everything in between.
In the last year alone, the Citizens Advice service helped 2.1 million people with 6.6 million problems. But we’re not just here in times of crisis – we also use clients stories anonymously to campaign for policy changes that benefit the population as a whole.
We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people’s lives.
We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
Latest News & Advice
Ask an adviser: I’ve just moved to Universal Credit from my old benefits – why has my Council Tax Support stopped?
You're not the first person to ask us this! Here's why your Council Tax Support has stopped, and what you need to do next. When you move to Universal Credit (UC) from your old...
New report uncovers the impact of the Two Child Limit policy on local families
We’ve partnered with the University of Plymouth to produce new research exploring the effects of the Two Child Limit policy in our local community, through the firsthand...
Ask an adviser: I got a letter from the DWP saying I need to move from my old-style ESA to Universal Credit, what does this mean for me?
It's great that you're making sure you're prepared for the move to Universal Credit (UC). A change in your benefits can be really worrying, but we’re here to help you with the...