If yes, we want to know about your problems.

Council Tax arrears is the most common debt issue Citizens Advice helps with across the country. We would like to ask you a couple of questions about your Council Tax Collection experience.

Are you a council tax payer in Plymouth and experienced issues with a council tax collection in the past 12 months? Your response will help us to identify why people are falling into arrears and if there are any barriers you have encountered in contacting Plymouth City Council and trying to negotiate a repayment plan .

This survey has been designed to take 5 minutes to answer and all responses are completely confidential and anonymous.