Latest News from Citizens Advice Plymouth
Ask an adviser: I got a letter from the DWP saying I need to move from my old-style ESA to Universal Credit, what does this mean for me?
It's great that you're making sure you're prepared for the move to Universal Credit (UC) - a change in your benefits can be really worrying, but we’re here to help you with the...
Ask an adviser: what is a Breathing Space and how could it help with debt?
Depending on your circumstances, a formal Breathing Space can be a very useful tool to help you find a way forward with your debts - as long as you access it at the right time...
A new partnership with IE Hub to support local residents with debt advice
IE Hub, one of the UK’s leading free online budgeting tool, has announced a new partnership with Citizens Advice Plymouth. This partnership will give Plymouth residents another...
A New Reset Energy Advice Project
Citizens Advice Plymouth is working with Citizens Advice South Hams to help more people out of fuel poverty and towards a more sustainable financial future. A £450k two-year...
Ask an adviser: I’ve been struggling to pay my water bill since it went up in April – what can I do?
If you’re concerned about your water bill, you’re not alone. Since the beginning of this year, more Plymouth residents have contacted Citizens Advice for support with water...
Ask an adviser: Pension Credit
Over the last 6 months, we’ve spoken to many residents who weren’t aware they were eligible for Pension Credit. This meant they were missing out on extra money to help with...
Charities on hand to offer support around gambling this Christmas
As Christmas approaches, many of us are filled with excitement and joy, celebrating with loved ones and festivities. However, for those experiencing gambling harm, the festive...
Household Support Fund 6 now closed
Update: We had to close the fund due to a high volume of applications.
Expecting a visit from bailiffs? Here’s what you need to know
Bailiff visits can be very stressful, but you have rights and there are things you can do. If you receive a letter saying bailiffs will visit your home, it’s best to seek advice...
Research opportunity – share your experience of the two-child limit policy
The two-child limit policy has been in the news a lot recently. It means that parents who already have two children won’t receive Child Tax Credit or Universal Credit support for...
Celebrating 85 years of helping people to find a way forward
On Wednesday 4th September, we gathered together to celebrate 85 years of the Citizens Advice service. Thank you to all the local stakeholders who joined us to help us celebrate...
Volunteer with us!
We're recruiting volunteers to support us in different roles across our office: Gateway Assessor Volunteer Customer Service Volunteer Research & Campaigns Volunteers (social...