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Ask an adviser: what do I need to know before using Buy Now, Pay Later to help with Christmas costs?

Ask an adviser: what do I need to know before using Buy Now, Pay Later to help with Christmas costs?

by Citizens Advice Plymouth | Dec 8, 2025 | Blog, News

Firstly, we want to reassure you that you’re not alone in looking for ways to make your festive budget stretch further. 4,377 Plymouth residents have contacted Citizens Advice for support with cost of living issues so far in 2025, and we tend to hear from more people...
Change to our telephone hours from 1st December

Change to our telephone hours from 1st December

by Citizens Advice Plymouth | Nov 25, 2025 | News

From next Monday 1st December, the opening hours for our telephone adviceline on 0808 278 7910 will be changing. Starting on Monday 1st December, the telephone service will be available during these hours: Mondays: 9.30am – 4.30pm Tuesdays: 9.30am – 4.30pm Wednesdays:...
Ask an adviser: what can I do if I’m struggling to keep up with my energy bills?

Ask an adviser: what can I do if I’m struggling to keep up with my energy bills?

by Citizens Advice Plymouth | Nov 24, 2025 | Blog, News

It’s understandable to feel anxious about energy costs at this time of year. Remember that help is available if you’re struggling to afford your bills or you’ve fallen behind on payments.  The first...
Ask an adviser: I’ve just moved to Universal Credit from my old benefits – why has my Council Tax Support stopped?

Ask an adviser: I’ve just moved to Universal Credit from my old benefits – why has my Council Tax Support stopped?

by Citizens Advice Plymouth | Sep 30, 2025 | Blog, News

You’re not the first person to ask us this! Here’s why your Council Tax Support has stopped, and what you need to do next. When you move to Universal Credit (UC) from your old benefits, your Council Tax Support won’t carry on automatically. Although...
New report uncovers the impact of the Two Child Limit policy on local families

New report uncovers the impact of the Two Child Limit policy on local families

by Citizens Advice Plymouth | Sep 4, 2025 | News

We’ve partnered with the University of Plymouth to produce new research exploring the effects of the Two Child Limit policy in our local community, through the firsthand experiences of parents in Plymouth and the surrounding areas. Using Get Involved Awards funding,...
Ask an adviser: I got a letter from the DWP saying I need to move from my old-style ESA to Universal Credit, what does this mean for me?

Ask an adviser: I got a letter from the DWP saying I need to move from my old-style ESA to Universal Credit, what does this mean for me?

by Citizens Advice Plymouth | Aug 26, 2025 | Blog, News

It’s great that you’re making sure you’re prepared for the move to Universal Credit (UC) – a change in your benefits can be really worrying, but we’re here to help you with the switch. We’ll take you through what you need to know about the move...
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Recent Posts

  • TELEPHONE DEBT ADVISER
  • Ask an adviser: what do I need to know before using Buy Now, Pay Later to help with Christmas costs?
  • Change to our telephone hours from 1st December
  • Ask an adviser: what can I do if I’m struggling to keep up with my energy bills?
  • Ask an adviser: I’ve just moved to Universal Credit from my old benefits – why has my Council Tax Support stopped?

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Registered Office: 3rd Floor, Cobourg House, Mayflower Street, Plymouth PL1 1QX Charity registration number: 1010421 Company registration number: 2697436 Authorised and regulated by the Financial Conduct Authority: FRN: 617697 Company Limited by guarantee

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