Easter Telephone Service

Easter Telephone Service

The telephone line services are closed over the Easter Weekend (25th – 28th March)We re-open at 9:00 am on Tuesday 29th March. We apologise for any inconvenience caused. Please visit www.citizensadvice.org.uk for online information that may assist...
On Hold and In the Cold

On Hold and In the Cold

Having trouble contacting HMRC about Tax Credits? We are collecting evidence of the problems people have trying to get through. Please take a few minutes to complete our short survey. https://www.surveymonkey.co.uk/r/HMRCphoneline If you still need to get through to...
Tips for saving energy

Tips for saving energy

There are many things that you can do to make your house more energy-efficient and cut your energy bills. Below are our top ten tips for saving energy. If you think though that you could benefit from getting advice around energy, call 03 444 111 444 to get...
Universal Credit Is Here!

Universal Credit Is Here!

Universal Credit was introduced in Plymouth on the 25th of January 2016. Those affected by the change will be single working age individuals making a new claim for Jobseekers Allowance and help with their rent or other housing costs. The claim will need to be made at...