by Citizens Advice Plymouth | Jun 11, 2025 | Volunteer Role Description
The role at a glance: Manage task lists and updating case records. Organise and oversee an inbox, uploading any documents received to our case record system. Processing incoming post and sending outgoing post via our mail carrier. Phoning people to manage appointments...
by Citizens Advice Plymouth | Jun 6, 2025 | Volunteer Role Description
The role at a glance: Assisting with attractive, informative and inclusive content creation for Instagram, Facebook, LinkedIn and TikTok to promote the organisation and raise awareness of various social policy issues. Support the Research & Campaigns team to...
by Citizens Advice Plymouth | Jun 6, 2025 | Uncategorised
The role at a glance: Collaborate with advisers to ensure people get the support they need. Explain information in a easy to understand manner. Assist with form-filling for benefits, grants, and budget planning. Help people to set up online accounts and upload...
by Citizens Advice Plymouth | Jun 5, 2025 | Uncategorised
Arabic Energy debt poster Arabic Kurdish Sorani Energy debt poster Chinese Energy debt poster ‘About us’ traditional Chinese leaflet Farsi Energy debt poster Indian Energy debt poster Polish ‘About us’ poster Romanian Energy debt poster...
by Citizens Advice Plymouth | Jun 5, 2025 | Campaigns, Uncategorised
What is managed migration or ‘the move to Universal Credit’? A big change is currently happening in the benefits system. Certain older benefits (sometimes called ‘legacy benefits’) are being replaced by Universal Credit (UC). The Department for Work and Pensions (DWP)...
