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Ask an adviser: I got a letter from the DWP saying I need to move from my old-style ESA to Universal Credit, what does this mean for me?

Ask an adviser: I got a letter from the DWP saying I need to move from my old-style ESA to Universal Credit, what does this mean for me?

by Citizens Advice Plymouth | Aug 26, 2025 | Blog, News

It’s great that you’re making sure you’re prepared for the move to Universal Credit (UC) – a change in your benefits can be really worrying, but we’re here to help you with the switch. We’ll take you through what you need to know about the move...

Managed migration or ‘the move to Universal Credit’

by Citizens Advice Plymouth | Jun 5, 2025 | Campaigns, Uncategorised

What is managed migration or ‘the move to Universal Credit’? A big change is currently happening in the benefits system. Certain older benefits (sometimes called ‘legacy benefits’) are being replaced by Universal Credit (UC). The Department for Work and Pensions (DWP)...
Universal Credit Help to Claim Service Launched

Universal Credit Help to Claim Service Launched

by Citizens Advice Plymouth | Apr 1, 2019 | News

Today Citizens Advice Plymouth has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit across Plymouth. People will now be able to get support from the charity as they submit their Universal Credit application to get...

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